Learn more about how our medical office cleaning services can help out your medical office in Colorado Springs, CO and the surrounding areas
Communication and a thorough understanding of what tasks need to be completed are essential when working with a medical office cleaning services company. The company you choose should:
- Listen to your needs
- Consult on the best cleaning routine and schedule
- Help outline which tasks need to be completed
Your expectations need to be met. The cleaning company should work with you to create a task list and schedule to follow. In your contract, you should include the recommended schedule and tasks to be completed.
1. What Cleaning Products to Use
Your medical office cleaning services provider should know what products to use and when. The provider will recommend cleaning products to use, and they should provide you with details of each product as necessary. What products will be used for:
- Disinfecting floors
- Office areas
- Keyboards, etc.
You can request that non-harsh chemicals be used in patient rooms, or you can request a specific cleaner, too. The more questions you ask, the better your understanding of the services they offer.
2. Cleaning Quality Inspections
Quality inspections are key for long-term success. When you hire a cleaner, they’ll often find key areas that should have been included in your contract but weren’t. The cleaner will recommend these additions to you, and they should also conduct a quality inspection. Inspections should be done routinely and documented.
The inspection will help you ensure that your medical space is cleaned while also alerting the cleaner to any issues with their workers. Cleaners may need to be retrained or provided better instructions to properly clean your space. Inspections ensure that the work remains within industry standards.
3. Proper Lines of Communication
The right lines of communication should be established early on. You don’t want a cleaner emailing you that they won’t be able to clean the office when you only check your email once a day. You should establish the proper form of communication, which may be:
- Online form
Primary and backup information should be provided to both the medical office cleaning services provider and service recipient. As the service recipient, you should also know who you’re mailing and how long it should take for the company to respond. When you work closely with a medical office cleaning services provider, the three points above streamline the process and ensure the best possible service.